Business identity: Raynelo is a registered DBA of Michael Rayner LLC. These terms and the Raynelo SMS program are provided by Michael Rayner LLC doing business as Raynelo. Our website is raynelo.com and our support email is hello@raynelo.com.
These terms cover your use of Raynelo’s marketing website and inquiries about our services. Paid work is governed by the separate proposal or service agreement accepted by you and Raynelo.
Using this website
You may use this website to learn about our services and contact us for legitimate business purposes. Do not use it to send unlawful content, impersonate another person, submit malicious code, interfere with operation, or attempt unauthorized access to systems or information.
Inquiries and service agreements
Submitting a form or booking a conversation does not create a paid service agreement or require you to purchase. Service scope and pricing are determined during our discussion and documented before work begins. Payment schedules, cancellation, refunds, deliverables, ownership, and ongoing support are governed by the applicable service agreement.
Service descriptions and results
Descriptions on this website provide a general overview of available services. Features, integrations, and delivery timelines depend on the agreed scope, access to required accounts, third-party availability, and timely client feedback. Illustrative workflows are examples, not customer results. We do not guarantee search rankings, lead volume, revenue, or booked jobs.
Content and intellectual property
Website content, branding, and design belong to Raynelo or their respective owners. You may view this website and share links to it. These terms do not grant permission to reproduce or commercially exploit protected content without authorization. Rights to client work are addressed in the relevant service agreement.
Third-party services
Some services rely on third-party hosting, communication, scheduling, or other platforms. Those providers may have their own terms and privacy policies. Their availability and functionality can change.
Availability and accuracy
We aim to keep this website accurate and available, but content can contain errors or become outdated, and access may be interrupted. Contact us to confirm information important to a purchasing decision. Nothing in these terms excludes rights or remedies that cannot be excluded under applicable law.
Raynelo SMS Terms and Conditions
Program and sender. Michael Rayner LLC d/b/a Raynelo offers informational and promotional SMS programs for prospective and existing customers. Depending on the consent you provide, informational texts may include responses to inquiries, discovery call scheduling, appointment confirmations and reminders, and updates about requested services. Promotional texts may include offers and announcements about website design, search visibility, and marketing automation services.
Age restriction (18+). You must be at least 18 years old to enroll in or use the Raynelo SMS program. By opting in to receive SMS messages, you confirm that you are 18 years of age or older.
Your consent choices. You can opt in at raynelo.com/signup by providing your mobile number and actively selecting the applicable SMS consent checkbox. Informational and promotional consent are separate and optional; neither checkbox is preselected. You may choose one, both, or neither. Submitting an inquiry or purchasing services does not require SMS consent. We send messages according to the categories you consent to. Your consent applies to Raynelo and is not consent to receive marketing from other businesses.
Frequency and charges. Message frequency varies based on your inquiries, appointments, requested services, and consent choices. Message and data rates may apply to messages sent to and from you. Contact your mobile carrier with questions about your messaging or data plan.
How to opt out. You can cancel the SMS service at any time by replying STOP to the number that sent you a message. After you send STOP, we may send one message confirming that you have been unsubscribed. You will then stop receiving further program messages unless you opt in again. To rejoin, return to our signup form and provide a new applicable consent. Opting out of SMS does not cancel an appointment, service agreement, or purchase.
Help and support. Reply HELP to a Raynelo text for assistance, or contact hello@raynelo.com.
Carrier disclaimer. Carriers are not liable for delayed or undelivered messages. Delivery is subject to carrier availability, network conditions, and your device.
Privacy. Our Privacy Policy explains how mobile information and consent records are handled, including restrictions on sharing mobile information and SMS consent for marketing or promotional purposes.
Privacy
Our Privacy Policy explains how information from this website and inquiries is handled. Avoid submitting confidential or sensitive information through the general inquiry form.
Changes and contact
We may update these website terms and display the updated date on this page. Changes to a paid service agreement are handled under that agreement. For questions, contact Raynelo at hello@raynelo.com.